DFW Apartment Group Keller Williams Southlake
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Gold for Apartments

Hear from your Residents before they decide to move.

Your portal stays free forever. Gold adds the tools to ask Residents how it's going, fix what's wrong, and see who might not renew while there's still time.

Start your 30-day free trialSee plans

30 days of Growth. No card needed. It ends on Free unless you pick a plan.

A Manager with a tablet sits on a gold star beside an apartment building while Residents wave and send hearts, stars and thumbs-up.

Pick the plan that fits your community

Priced per Apartment. Every plan includes the free portal: your listing, freshness checks, demand, Inbox and badges.

Free

For every Apartment we list. Keep your listing current.

$0forever

 

Open your portal
  • Your listing, freshness checks and badges
  • Printable door hanger file

StarterGold

For a community that wants to hear Residents and keep them.

$82.50/ month

$990 billed yearly

Choose Starter
Includes the 30-day free trial

GrowthGold

For a community ready to act on what Residents say.

$207.50/ month

$2,490 billed yearly

Start your free trial
  • Everything in Starter, plus:

PortfolioGold

For owners and managers with 5 or more Apartments.

Custom

Pricing for 5 or more Apartments

Talk to us
  • Everything in Growth, plus:

How Gold works

Set up in minutes. Residents need only their phone.

  1. Ask

    Send a Resident Pulse by email, text or door hanger. Residents answer in about 60 seconds, with no account.

  2. Act

    Unhappy scores reach you within minutes. Reply privately, fix it, and post it to Heard & Handled.

  3. Keep

    Renewal Radar shows who's unsure about renewing, months before lease end.

Everything in Gold

Each tool, what it does, and which plans include it.

A Resident on a couch answering a short survey on her phone.
Free: one a yearStarterGrowthPortfolio

Resident Pulse

A 60-second check-in Residents answer on their phone.

  • A 0–10 score, two questions and an optional comment
  • Quarterly, at move-in, and after maintenance on Growth
  • Your score, response rate and trend on your dashboard
ExampleNet Promoter Score +42 · up 6 from the Pulse before · 41% responded
A Manager at a laptop sees an alert bell as a Resident looks unhappy in a window.
StarterGrowthPortfolio

Unhappy-Resident alerts

Hear about a bad experience while you can still fix it.

  • Scores of 6 or lower reach every Manager within minutes
  • Reply from the portal; the Resident answers through a private link
  • Every alert waits on your dashboard until someone replies
A Manager with a calendar beside a big radar dish between two apartment buildings.
StarterGrowthPortfolio

Renewal Radar

Know who's unsure about renewing, months ahead.

  • A renewal question 90–120 days before lease end
  • No and Maybe answers by lease-end month
  • Units only when the Resident chose to share theirs
Example3 Maybe and 1 No for January lease ends
A Manager with a magnifying glass looks over nearby apartment buildings, two with green price tags.
StarterGrowthPortfolio

Market Survey

See the rents, specials and fees around you, every week.

  • The Apartments nearest you, from their public listings
  • Rent by bedroom count, effective rent and move-in cost
  • What changed since last week, with the date on every number
Example2 Apartments within 3 miles started specials this week
Colorful speech bubbles sorted into four neat stacks as a Manager points.
GrowthPortfolio

Comment Themes

Hundreds of comments, sorted into what matters.

  • Sorted each night: maintenance, noise, parking, staff, amenities
  • A short weekly summary of what changed
  • Click a theme to read the comments behind it
A maintenance worker gives a thumbs up beside a fixed gate while a Manager shows a green check on her phone.
GrowthPortfolio

Heard & Handled

Show Residents that speaking up gets results.

  • Post what you fixed or changed, in a sentence or two
  • Residents see it on their page and in their next Pulse
  • The latest 5 show, newest first
Example“You asked about the pool gate. It's fixed and now closes on its own.”
Two Residents vote between a dog park and package lockers.
GrowthPortfolio

Community Votes

Let Residents choose, and publish every result.

  • Two to four options, open for the days you pick
  • One vote per unit
  • You agree upfront to publish the result, whatever it is
A Manager hangs a red and gold door hanger on an apartment door.
Free: printable fileGrowth: printed yearly

Door hangers

Reach Residents who skip email.

  • A print-ready hanger and flyer with your Apartment's name
  • Its own QR code that opens your Pulse
  • One printing a year on an annual Growth plan

Compare plans

Hover or tap a feature name for details.

Gold plans compared
FeatureFree$0Open portalStarter$990/yrChoose StarterGrowth$2,490/yrStart free trialPortfolioCustomTalk to us
Hear from Residents
One a yearQuarterly, plus move-inUnlimited, plus maintenanceSame as Growth
Not includedNot includedIncludedIncluded
Printable filePrintable fileOne printing a year (annual)One printing a year
Act on it
Not includedIncludedIncludedIncluded
Not includedNot includedIncludedIncluded
Not includedNot includedIncludedIncluded
Keep Residents
Not includedIncludedIncludedIncluded
Not includedNot includedNot includedComing
Know your market
Not includedIncludedIncludedIncluded
Always included
Listing, freshness checks, demand, Inbox and badgesIncludedIncludedIncludedIncluded
Free$0
  • Your listing, freshness checks and badges
  • One Resident Pulse a year
  • Printable door hanger file
Starter$990/yr

Included

  • Resident Pulse, quarterly plus move-in
  • Unhappy-Resident alerts
  • Renewal Radar
  • Market Survey

Not included

  • Comment Themes
  • Heard & Handled
  • Community Votes
Growth$2,490/yr
  • Everything in Starter
  • Unlimited Pulses, including maintenance
  • Comment Themes
  • Heard & Handled
  • Community Votes
  • Printed door hangers
PortfolioCustom
  • Everything in Growth
  • Multi-Apartment rollups

The math

$3,872

The average cost of one apartment turnover, according to Rapid Eye Inspections.

$2,490

A year of Growth on the annual plan. Avoiding one turnover a year covers it. That's arithmetic, not a promise of results.

Questions

How does the free trial work?

You get 30 days of Growth, our fullest plan for a single community, and no card is needed. Try all of it. If you pick a plan before the 30 days are up, nothing changes. If you don't, your apartment moves to the free plan, and you keep every answer your Residents already gave you.

Does Gold change where my apartment appears?

No, and it never will. Paying gets you tools, not a better spot. Search order, placement and badges work the same for every apartment, paid or free. That's what lets people searching for an apartment trust what they see.

What do Residents need?

Just their phone. We text them a link to a short survey that takes about a minute. There's no app to download and no account to make.

Do you offer gifts or prizes for answering?

No. Prizes bring in answers from people chasing the prize, and that muddies what you learn. Residents answer because they want to be heard, and our Resident Promise protects what they tell you.

Can I cancel anytime?

Yes. Cancel in a couple of clicks from Manage billing, with no phone call. Gold stays on until the end of the time you've paid for, then your apartment moves to the free plan.

How many units does a plan cover?

All of them. There's no cap on units. One plan covers a whole apartment community, whether it has 40 units or 400. If you manage more than one community, each gets its own plan, and with five or more we'll put together a price for all of them.

Your Residents have something to say.

Start your 30-day free trial of Growth. No card needed.

Start your 30-day free trialSee plans
A Manager holding a gold star celebrates with three Residents by the pool.